12high

12HIGH activates digital and eCommerce strategy to accelerate businesses growth. We work with organisations to make sure digital eCommerce basics are met, barriers to engagement are removed and new opportunities are capitalised on. We measure our success on your business growth. We work across a range of industries including retail, FMCG, travel, education, government and health in both direct relationships with clients and via third parties. These clients have included Michael Hill Jewellers, Stone & Wood. RSPCA, Experience Oz, Water3, Future Super, Queensland Health, Study Queensland and UnitingCare Queensland. The pressure to stay relevant for your customers is accelerating. The competitive landscape is constantly changing. Technology continues to advance. At the same time, many organisations are stuck with strategies which are dormant, projects which are slow and innovation which is inconsistent. We believe that strategy should be active, not passive. Once a strategy is agreed, we focus our efforts on immediate validation rather than cumbersome business cases. The end result is smarter investment, rapid progress and continual innovation. The 12HIGH model has been modified for organisations by Nathan Bush who was previously Group Digital Manager at Super Retail Group (rebel Sport, Supercheap Auto and BCF). One of Nathan’s achievements in his six years at SRG included the establishment of the test and learn capability. This capability used Design Thinking, Lean Start-Up and Agile methodologies to deliver rapid prototypes, real customer feedback and strategic insights which helped shape the organisations activities and way of working.