24 7 Contact Solutions

24/7 Contact Solutions was formed during the early days of the pandemic and filled a much-needed space in clinical and nonclinical Telehealth staffing. Since then, we have continued to grow, as an agile and reliable service provider for some of Australia’s largest national organisations and governments. Our team has expanded to include a broad skill base and includes: agents, team leaders, assessors, case managers, coordinators, auditors, educators/trainers and more. We envision a contact centre space where expertise drives performance, focussed on our core organisation values of Passion, Integrity, Excellence and Respect. We put people first and see each call as an opportunity to connect, providing a quality service to our clients and their callers. It is our commitment to a solution-focused approach that has seen us consistently deliver the best outcome time after time. We provide a qualified and experienced contact centre solution for short-term and long-term campaigns. With a highly adaptable workforce, we specialise in supporting clients who require service with minimal notice, from a crisis or natural disaster to a sudden surge in call centre requirements for any reason. Our team encompasses both clinical and non-clinical workforces, with the expertise to staff specialist Telehealth campaigns or general agent services. 24/7 Contact Solutions is part of the 24/7 Nursing & Medical Services group. LinkedIn - & -medical-services/ Website - http://247nursing.com.au/