360cx

At 360CX, we do customer experience differently. We partner with individuals and companies who want to deliver extraordinary customer experiences and provide them with the strategy, tools and skills they need to do so. Founded in 2021 by customer experience fanatic Dawn Kirspel, 360CX was created with the vision of delivering extraordinary customer experiences by unlocking the incredible potential of engaged employees. This passion for seeing people succeed in achieving their goals and enhancing their personal and professional development is at the heart of our DNA. Who? We are a growing team of CX experts who develop strategy and coaching programs that empower employees to deliver extraordinary customer experiences. How? We leverage research-backed insights to provide coaching, hands-on consulting, and partnership. We listen, ask questions and engage the hearts and minds of our clients to get you the results you desire. Why? We believe that the world can be made a better place, one customer experience at a time. Our core values are at the heart of what we do and how we live: • Be extraordinary • Love what you do • Follow-up and follow-through • Do the right thing • Own it • Be kind