Activize, Inc

For 27 years, Activize Inc. has been a regional medical sales and distribution company providing pre, intra, and post surgical products and services, marketing, and healthcare consultation to consumers, physicians, medical institutions, and businesses in the Northeast and Mid Atlantic regions. Activize has a reputation of being a foremost information resource in the markets it supports. Activize’s success is based upon a ‘results oriented’ service track record with their clients. Activize has extensive pre, intra, and post surgical sales and marketing experience in a variety of orthopedic and operating room categories and disciplines. Most of you are probably familiar with the idea that a chain is only as strong as its weakest link. This concept is especially important to understand when you are in a business dedicated to serving surgeons, hospitals, and surgical centers. In this environment, we are only as good as our weakest process. Given the complexity of Activize’s business - we must deliver 100% assurance of quality for many different medical devices for many Clients located across our area - we cannot take anything for granted. The only way our business can thrive is to ensure that we deliver on the promise of high quality to our customers every day. This means more than just delivering quality product (although that is our most important goal). It means that everything we do, those “Moments of Truth” when our customers interact with us, must generate smiles and gratification. All of us contribute to a customer’s perception of quality. It starts with our salesperson’s demeanor and presentation skills, includes customer service’s follow through on problems, field service’s dedication to making the service simple, management’s dedication to setting high standards and building processes that support our goals, and of course, productions’ ability to assure device quality.