Advanced Customer Services

Advanced Customer Services specializes in third-party call center and contact center services. We provide our services to companies seeking to outsource inbound or outbound services such as customer service, help desk, direct marketing, lead generation and appointment setting. ACS has state-of-the-art technology located in 6 centers in Michigan, Ohio, Tennessee, Florida and South Carolina. We have a full suite of BPO contact center services - voice, mail, email, chat and web, that we can provide to any B2B or B2C enterprise. Our specialties include the marketing and sales of extended warranties and extended service plans for retailers, manufacturers or third party warranty administrators. We also provide comprehensive customer service for your warranty service requests. See us for complete warranty and extended service plan programs for retailers, distributors and manufacturers.