Ajna Tech Automation

OUR VISION All businesses deliver a world-class CX. OUR MISSION We help businesses have complete control over their sales, marketing, and customer experience functions. We do this by creating world-class CRM and automation widgets. We deliver world-class outsourcing solutions using the right blend of People, Process and Technology resulting in increased sales, cost reduction, and keeping customers happy. Contact Center Management with Omnichannel Capabilities for Customized Solutions. We have omnichannel capabilities across chat, e-mail, advanced interactive voice response (“IVR”), voice and artificial intelligence (“AI”) based chatbot solutions. Our AI based chatbot is a hybrid chatbot that can automatically handle customer interactions but can also seamlessly hand contact over to live CSA to manage more complex situations. We are equipped with vernacular capabilities to service customers in more than 10 languages, including English, Hindi and regional languages. Services include handling customer complaints and inquires, customer lifecycle management, business analytics, partner support and upselling. Solutions for e-commerce and online sales including e-commerce analytics, conversion rate optimization, catalogue management, logistic management, loyalty programs as well as return and refund management. We are leading India's best digital Marketing company is a world-class service provider in Web Design & Development, Graphic Design, Digital Marketing, M-App Design & Development, Content Writing, Branding, Video Promotions.