Alcove Group

At Alcove Group, we’re not just about gadgets—we’re transforming care through AI-powered software, best-in-class managed services, and virtual care innovations. Our mission is to enable people to live independently and safely while delivering measurable savings for health and social care. Alcove Care Technology Services Our multi-award-winning Care Technology Service supports Local Authorities, NHS, and Housing Providers with: An AI-powered data platform, integrating insights from devices, calls, and falls to drive predictive analytics and smarter decision-making. Smart services, including virtual care check-ins, video & voice communication aids, bespoke alerting systems, smart home automation, and health monitoring devices. End-to-end support, featuring expert installation, the UK’s smartest AI-enabled 24/7 emergency call centre, and managed responder services—including a falls lifting service that has saved Health over £10m in under 12 months. CallConnect247 – Our National Alarm Receiving Centre (ARC) A state-of-the-art, AI-enabled 24/7 monitoring and response service, integrating telecare, falls response, and proactive wellbeing monitoring. Managed responder services, ensuring rapid and efficient support when emergencies occur. Redefining emergency response with cutting-edge predictive analytics to pre-empt risks and intervene earlier. Alcove AI Insights We deliver data-driven efficiencies for Local Authorities, Social Housing, and Care Providers using our AI Intelligence Platform: Over £45 million in tracked savings from Local Authority and Health Budgets since 2020. Improved safeguarding, compliance, and care quality through smarter, data-led decision-making. Alcove Virtual Care Agency We’re pioneers in Virtual Care, creating a new model of tech-enabled support: Over 10 million minutes of video calling on our platform. Our own virtual care agency, delivering virtual care visits per year.