Applied Social Media

Applied Social Media (ASM) is a new type of web 2.0 new media service organisation aimed at making social media monitoring (SMM) simple. ASM are experts in Techrigy's SM2, Radian6 and Visible Technologies suite of monitoring tools. Through ASM’s Discovery Services, you can track, measure and analyse the negative and positive impact of online "buzz" on brands and reputation so you can: • Generate more positive word of mouth (WOM) • Increase customer loyalty • Increase product /brand awareness • Improve public relations effectiveness • Bring outside ideas into your organization • Focus on core competencies less Specialties 1). Social Media Monitoring subscription 2). Social Media Monitoring professional services including outsourcing, training and support 3). Online reputation management 4). Social Media brand analytics"