Arcus Consultants

Technology Audit: Services Audit provides for a process and deliverable documentation for the client's existing services. Arcus collaborates and coordinates Client's designated resources to include: Systems and Network Admins, Vendor Management, and any other defined third party vendors. Carrier Service Provider Comparison (PPC): Planning & Procurement Comparison (PPC) provides for a process and deliverable for understanding services and service providers. The PPC establishes guidance and perspective on services market landscape, technical feasibility, budget requirements, risk, and timeframes for services delivery. Service Delivery / Design Documentation and Project Management: Design Documentation and Project Management provides for a process and deliverable documentation for services on order from service provider related to planning and design, implementation and/or migration methodology, installation tracking, and plan for testing. Program Management / Account Management: Program Management provides for a process and oversight for services on order from service provider related to Provider Management, Billing Support / Escalation, SLA / Credit Remediation Redesign & Scaling Assistance.