Asana Virtual Services

Asana Virtual Services is an Australian-based business support service owned and operated by Jacinta Farrugia. Jacinta supports small businesses with their administration, customer service as well as personal assistance to busy professionals. Jacinta aims to bring strength, balance and flexibility to both you and your business by taking the tedious work and life administration tasks off your hands. This allows you to focus on the aspects of your business that you enjoy while also giving you more time for you and your family. CUSTOMER EXPERIENCE: Not only can I help your clients with enquiries, but I also look at your behind the scenes administration and processes. This is to ensure your business is easy to deal with, you have consistent customer service and your clients are happy- Interaction across all online platforms (social media, website, email)- CRM set up and management - Answering enquiries - Client gifts BUSINESS ADMINISTRATION: Business Administration Let me take care of your documents, spreadsheets & organisation. These are often the tedious tasks that pile up and become overwhelming- Document, spreadsheet and presentation creation & formatting - Template and form creation - Data entry - Database organisation (Dropbox, Google Drive etc)- Internet research - Setting up social media profiles PERSONAL & EXECUTIVE ASSISTANCE: I'll look after you so you can look after your clients and free up your time- Email & calendar management - Buying gifts - Online shopping - Booking events, restaurants, appointments, dentist etc - Research (schools, utilities etc)- Greeting card writing (Christmas/birthday, thank you etc)