Attune Work Solutions
Attune is a software platform that provides a radically better way for contact centre agents to adjust their own schedules without compromising your customers' wait times. Existing attempts to offer flexible scheduling - shift swaps, shift bidding etc. don't provide employees with the flexibility needed to fit work into their lives. Attune empowers agents to adjust their shifts in real-time without lengthy and restrictive approval processes. Roster freedom enabled by Attune- increases employee wellbeing & engagement - reduces absenteeism & attrition - frees up leaders/WFP to focus on growing your business
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