Australian Building & Roofing Services

Australian Building Services (AUS) & related entities are a trusted source for insurance building repairs & restoration. Our clients have confidence in us because we understand the claims process & the importance of delivering results. Our understanding comes from experience- Responding to large catastrophic events in Queensland, New South Wales, South Australia & most recently our home town in Lismore, N.S.W 2480 during the Cyclone Debbie event. With over 20 years in construction, with the last 13 specifically servicing the insurance repair sector, we have the skills and knowledge to undertake your claim from start to finish. We understand the importance of KPI's, repair time frames & mitigating the risk of contract adjustment. We uphold our company values of being approachable, accountable, open & transparent. We have found it mandatory to ensure all the correct information is obtained prior to any submission. This is automatically implemented by ensuring that any causation report is carried out by fully qualified & licensed supervisors that have the technical & practical experience to provide the correct information. Insurance repair claims can be difficult & complex especially during CAT events, our aim is to ensure that the claim runs as smoothly as possible. We achieve this by ensuring the below key points are adhered to; 1. Respond to the request 2. Assess without prejudice 3. Obtain the correct information 4. Review the claim prior to submission 5. Submit an accurate insurance repair scope & causation report 6. Reinstate to pre-loss condition