Backstaff Solutions

Running a successful repair shop shouldn’t mean being buried in paperwork. At Backstaff, we help collision and mechanical businesses move from staffing chaos to total stability. We provide a specialized, remote workforce designed specifically for the automotive sector, allowing you to scale your operations without the traditional overhead of full-time, on-site administration.[1] Why Shop Owners Partner With Us: Eliminate the Turnover Trap: Stop rebuilding your back office every time an employee walks out. Our "plug-and-play" model provides a stabilized workforce that is always ready, ensuring your workflow never breaks. Open Your Doors to a Finished To-Do List: With our 24/7 support and overnight estimating, your morning backlog is solved before you even arrive. Focus on the Repair, Not the Paperwork: By offloading desk-heavy tasks to our remote experts, your on-site managers can stay on the floor—focusing on quality control, technician productivity, and revenue-generating activities. Convert Office Space into Revenue: Moving admin roles remote allows you to transform underutilized office space into high-revenue repair or calibration stalls. Our Specialized Services: Collision Estimating: Professional, accurate, and timely estimates to keep your cycle times low. Bookkeeping & Payroll: Industry-specific experts in Xero, MYOB, and the Vehicle Repair, Services and Retail Award.[3] Parts Coordination: Streamlined ordering and tracking to keep your technicians working. Motor Assessing: Remote vehicle assessing to speed up the claims process and protect your margins.[1] Admin & Virtual Support: Flexible assistance for data entry, customer service, and general operations. Whether you’re a boutique shop or a high-volume collision center, Backstaff provides the agile support you need to remain profitable by default. Ready to evolve your back office? Message us here on LinkedIn Visit backstaff.com.au Call (02) 5135 2502