Balanced Experience

Balanced Experience is user experience (UX) and human factors (HF) engineering firm with a flexible team of highly-skilled researchers and designers. While we pride ourselves in providing flexible solutions for our clients, our services tend to fall in to one of four categories- Human Factors Engineering: We can help companies with the entire human factors lifecycle for their medical devices, combination devices, or SaMD. Proactive clients begin with strong human-centric design practices while their products are being developed. Most clients need help with their human factors validation testing. With the help of our partner network, we can help clients develop their IFU or training materials, conduct a thorough risk analysis, develop formative and summative test protocols, navigate the regulatory environment, recruit, manage test facilities, conduct testing, and create exceptional test reports- UX Research: Our team of researchers has decades of experience with a broad array of mixed-method research techniques including contextual inquiry, heuristic evaluations, UX testing, card sorting, and many other methods. We'll find the right mix of methods for your particular project- UX Design: Our team of designers specializes in the UX design of complex applications ranging from sophisticated scientific applications to mission-critical applications such as call center applications. Can design for web, mobile, VR, or most any digital or blended experience- Accessibility: Our accessibility expert (CPACCP certified) can test the user experience of your digital products, complementing your accessibility compliance testing, by going beyond meeting minimum standards. We’ll help understand how real users with disabilities interact with your digital products, uncovering potential barriers or challenges overlooked by compliance testing. Let us know how we can help you. Contact us anytime at jeff@balancedexperience.com.