Batchelor Associates

I have over 20 years experience in office and manufacturing technologies support and service. I have been working with a global Automotive and Truck industry for the last 11 years I was personally responsible for supporting over two hundred systems and users, being the high level support person for these tasks. Experience in the areas of LAN and WAN, training and support, telephony, and e-mail and security. Skilled in designing infrastructure and implementing technology to support large user groups, effectively managing $1 million IT budgets. Proven ability to translate business needs into technology requirements that support the company’s business objectives and to successfully manage all phases of IT projects from needs analysis and requirements definition to vendor selection, implementation, and training. Successfully implemented multiple IT projects ranging from $40K to $500K, provide the technology knowledge and vision to support the company’s business objectives, and evaluate and recommend software for business processes. Specified and upgraded all computer equipment from desktop to back-end servers. Designed and implemented a WAN infrastructure using T1’s and Cisco equipment. Integrated NT servers into the network. Support of a large Warehouse, Production Lines and office. I have work skills with Human Resources, Accounting, Engineering, Production and Quality, Shipping and Receiving to support the everyday operations and more. Background on working experience: •Networking •Asset Management •Backups •Security •Antivirus •Microsoft Products •Wireless •Internal video systems •Phone Systems •Video Conferencing •Video Surveillance systems •Bar-Coding printers and systems •Hand Held Devices •Time Clock systems •Routers, Switches and Access •SQL Database •Internal web based applications •Production Line hardware/software •Printers •Scanners •Remote Access •Data Connectivity •Thin Clients •Oracle •Lean Manufacturing