Becky Wong

Remote Business Operations Manager / Strategist & Consultant / Project Manager WORK-FLOW DESIGN AND IMPLEMENTATION You need your business to run like a well-oiled machine. Whatever you (or your team) work on everyday, I will review your existing ways of working (day to day operations) with you to work out together where we can streamline, automate or delegate. We will design a new proposed improved way of working in all areas of your business that you wish to review and we’ll work together to deliver improved business processes. OVERSEEING DAY TO DAY OPERATIONS Following our audit review, redesign and delivery of your business processes, I can help you to oversee and manage the day to day running of your business in the following areas amongst many others depending on your business needs- On-boarding new clients, new partners, new team members- Managing your teams and external partners or suppliers- Client relations and customer experience- Creating internal guidelines, business documents and templates - Ensuring governance & compliance- Tracking and measuring business performance- Holding you and the team accountable to ensure delivery of agreed business goals and milestones- Regular progress reviews to ensure business growth is on track in line with agreed goals and values- Resourcing / sourcing new team members, third party partners, suppliers, collaborators- Community & content management. PROJECT DELIVERY AND NEW LAUNCHES You’re juggling multiple ideas that you want to turn into a reality. You have multiple new projects and launches planned for this year. You don’t have to do it alone! I can help you organise your ideas into clearly mapped out projects to deliver your business goals, products and services. BUSINESS STRATEGY AND TRANSFORMATION Organisational mapping & strategy, design & implementation, setting quarterly overall business goals and tracking progress, strategic planning for business growth.