Before I Go Solutions

Our Mission: “To make end-of-life plans as commonplace as birth plans” We are a UK-based international social enterprise, set up to help people get their end-of-life plans done. We work with IFAs, will writers, lawyers, small business owners, banks, financial institutions, insurance companies – anyone who, for whatever reason, can benefit when their customers are well-prepared for an optimal end of life. When your staff are reluctant to talk about dying, death or grief, or are afraid to mention end-of-life planning solutions to their customers, then your business suffers as a result. Bereaved and grieving colleagues are much less productive, & find it more difficult to make decisions, so their mental health is subsequently seriously affected. Being unable to invite customers to consider their own - or their families’ - end of life leads to fewer products being sold, inferior customer service & embarrassment on behalf of both the staff member & the customer if it turns out the customer is bereaved themselves, or suffering a life-threatening illness. All of this affects your bottom line. We have developed a range of products, courses and professional training suitable for individuals, families and corporations to use. Our team of over 65 accredited End of Life Plan Facilitators in 7 countries are able to offer training to your staff so they: feel more at ease mentioning the ‘d’ word; feel more confident in approaching end-of-life planning matters can build trust with their customer in an area most find difficult to even mention, let alone have a conversation about. What people are saying: ‘An outstanding training’ NatWest ‘Without this course, I would not have recorded the decisions that will benefit me and my family. S. Brett, Oxford Instruments plc Contact us to discuss how we can provide training for your staff, enhance your customer experience or incorporate our products into your existing range. jane@beforeigosolutions.com +44 1309 671614