Betterbiz Projects

Respected, competitive, results-oriented problem solvers and senior delivery leaders, we draw from more than 30 years collective global experience in operations and project/program management. Industries served include government, education, for-purpose/not-for-profit, financial services, mining & natural resources, consulting and technology services. Former clients include Allianz, American Express, BOQ, Suncorp and QLD State & Local Government. Transformation leadership & strategic planning Project & Programme leadership, planning, governance & assurance Corporate/shared services uplift (Finance, Risk Management, Human Resources) Technology, Cyber Security & Operations Management uplift Stakeholder management & business change execution PMO transformation & restructure Project methodology embedding Consolidation, offshoring & outsourcing (processes or divisions) Customer engagement programmes (VOC/NPS/RTF) Unified communications & contact centres Product/marketing & customer reorientation projects Unified communications & technology integrations Contact centre operations management, efficiency and business planning.