Boxia

BOXIA is a SaaS solution that allows merchants to track all their shipments in real time, keep their customers informed of the progress of their delivery and anticipate their delivery issues. Trusted by 300+ brands- Put an end to friction during delivery and build customer loyalty with a unique post-purchase experience. IMPROVE YOUR POST-PURCHASE EXPERIENCE: Allow your customers to be independent during delivery and reduce questions about order tracking. Send proactive and customized notifications to your customers at every stage of delivery, and display Boxia's smart delivery date, on your own tracking page. REDUCE YOUR CUSTOMER SUPPORT WORKLOAD: Improve the productivity of your customer support or sales teams. Thanks to the centralization of shipment tracking and the automatic detection of delivery incidents, your teams save time searching for information and are proactive in managing delivery problems. MANAGE YOUR LOGISTICS PERFORMANCE: Optimize your transportation offers thanks to our advanced logistics dashboards. Identify the delivery areas with the most anomalies, and detect carriers who do not respect their contractual commitments.