Call Center Talk

We are the first on-line Video & Radio show specifically about Call Centers,Contact centers & Bpo outsourcing.#1 HUB for call-center services - discussions & questions we also offer training courses & workshops, interviews & Events with leaders of the industry in Egypt & Internationally sharing Ideas and Insights to Create an Outrageously Cool productive Culture ALL IN ONE PLACE Bringing Excellence to the Contact Centers. Join & Build a great community -*Hosted by : Ahmed Elshaer - A 12 year experienced Entrepreneur, Marketing Coach, Speaker Who operated & worked for more than 25 different Mid to large scale contact center & startup projects. A Computer science Graduate & real enthusiast for Startups, Crypto,VR,3D Printing, green technology & Digitization. A former 5 year Basketball Professional player in ( Elshams Club ) Lived in ( Egypt,USA,Oman ) and loves Travelling * Industries served :[ Mortgage & Finance, Investments,credit & collection, Radio & tv,Online marketing & advertising, Mobile & web development,Hotel booking & Travel, Medial & Healthcare, Solar & Energy, Auto, Data & AI, E-COMMERCE & AFFILIATES, & MORE ] Discussed - Latest Jobs -Training- Insights Tips- outsourcing opportunities - Employee Engagement and Retention Trends Inbound Sales outbound sales Accelerate your Sales Cycle Impact of Technology on Contact & call Center Performance IVR - Call Flow and Design Agent Performance and Quality Training - A useful Hub & Community for all -Job search -Call center jobs -Jobs from home -Outsourcing jobs -Customer service jobs -Telemarketing jobs -Sales jobs -Fresh graduate jobs -Management jobs -Customer service jobs -Call center training -Call center trainers -Call center IT -Call center quality assurance -Call center coach