Centre For Citizen Experience

Advancing design innovation for the public sector. The Centre works with public sector clients across North America to design services, systems and policies that make a difference in the daily lives of citizens. Underlying that work, we also partner with clients to improve design competency, change organizational culture and use design as an important and untapped way to inform and create public policy. We also work with private sector clients in order to bring new learning, ideas and experiences from industry to public service. Our consulting practice funds research and advocacy work to help public sector organizations understand the opportunities of adopting design innovations in their daily work and overall mindset.