Chat360

Chat360 is an AI-powered omnichannel customer experience platform built for enterprises to automate, manage, and scale customer interactions across the entire customer journey. Chat360 enables enterprises to scale customer engagement beyond basic chatbots using intelligent, Agentic AI assistant that operate across WhatsApp, web, voice, and social channels-driving faster responses, higher conversions, and improved service efficiency at scale. Chat360 enables enterprises to: Qualify and engage leads through intelligent, context-aware conversations Automate customer support using Agentic AI capable of handling end-to-end queries at enterprise scale Streamline sales and service workflows through AI-driven automation integrated with core business systems Deliver consistent omnichannel experiences across WhatsApp, web, voice, and social channels Scale customer engagement securely with enterprise-grade reliability, performance, and compliance Drive measurable business outcomes including faster resolutions, higher conversions, and improved customer satisfaction All interactions are powered by secure, scalable AI and seamlessly integrated with CRMs, ERPs, payment systems, and other enterprise tools to ensure unified data flow and real-time decision-making. Trusted by 350+ global brands, including leading enterprises such as Adani Realty, ITC, Cipla, Motilal Oswal, and Reckitt, Chat360 supports high-volume use cases across BFSI, retail, healthcare, education, automotive, and real estate. Chat360 is a proud technology partner of Microsoft and Meta, enabling enterprises to deploy secure, compliant, and enterprise-ready AI-powered customer engagement on trusted global platforms.