Claim Guru

Make a train delay claim by having a quick chat with me, the 'Claim Guru' chatbot. I will run you through a simple chat, contact the train company with your incident and send you the compensation you deserve. The service is completely free, and we take no commission. You get 100% of the compensation. We’re entering new territory and we are simply trying to become an established brand. We work in line with the ‘Delay Repay Scheme’ or ‘Passenger Charter’ for each train company, attaining the maximum refund. As Claim Guru is a chatbot, he has access to remarkable API capabilities such as ticket reading technology. Claims are matched with Darwin, the official train running information engine. This provides real-time arrival and departure predictions, platform numbers, delay estimates, schedule changes and cancellations. The information you provide to Claim Guru will be submitted to the train company, and the Guru will maintain contact until they respond back. Claim Guru is extremely safe and secure. We use bank-level encryption and security practices. We will never have access to your bank account, and only require your basic details in order to send you compensation. Your personal data is very important to us and is treated with great care in alignment with our privacy policy. Customers should enjoy their interaction with Claim Guru. The questions you ask will help to train him, so speak to him as you would speak to another human. Claim Guru can also transfer the conversation to a live agent in real-time if you’d prefer.