Clicksmile

The web should be simple. It's usually not. That's where I come in :) ClickSmile works with businesses to really understand how their users think and act - and translate that into improved website performance. I provide usability consulting services to help you make the most of your site. I'll work with you to design the approach that best suits your budget and needs. It's my goal to make the web a happy place for your customers - increasing your sales, and reducing their frustration. Services on offer include- Usability testing - Expert reviews - Customer journey mapping - Information Architecture (IA) design & testing - Content design and copy writing - Conversion funnel analysis. I love watching how people interact with different sites, and using this information to design better experiences. I know that people will still surprise me, which is why I will always try to get first-hand insights wherever possible. Direct quotes from users are worth a million "in my opinion"s! If you’re interested in how you can make your site better for your customers, give me a call or drop me an email. After all, happy customers spend more :)