Cloud Contact Experts, Llc
Providing consulting expertise for best in class Contact Center and WFM processes • Providing guidance and best practices for Contact Center technology design and integrations • Primarily focused on the following systems: NICE inContact CXone, NICE WFM Enterprise (IEX), Verint WFM/WFO (Impact 360/Blue Pumpkin), Avaya, and Genesys • Developing custom systems operations and reporting tools to provide value realization of technology and to drive WFM team and Contact Center efficiencies • Providing services both directly to end clients as well as through Big Four firms
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available on Kipplo
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1 to 10 range
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Tech stack
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tools in use
Monthly traffic
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organic / mo
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Decision-makers and verified team members
1 contacts with verified email or phone · masked until revealed.
- JL
John Loines
Founder & President · Other
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Top roles at Cloud Contact Experts, Llc
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- 1founder & president
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