Cobrowse

Be there when customers need you most. Cobrowse helps organizations deliver real time guidance across their digital experiences. Our platform gives both human agents and AI agents the ability to see what customers see and understand what is happening in the moment. This creates faster resolution, higher digital adoption, and more confident users across every touchpoint. For human teams, Cobrowse provides a secure and reliable way to guide customers through complex journeys. Agents can view the live DOM, annotate the screen, highlight steps, and offer remote control when appropriate. Cobrowse supports web and mobile with full parity across all major browsers and native mobile technologies. Sensitive information can be redacted at the field level so it never leaves the customer device. Deployment is flexible with cloud, self hosted and on premises options. Cobrowse also powers a new generation of intelligent virtual agents. Traditional AI is limited by a lack of context. It responds, but it does not truly understand. Cobrowse AI solves this by giving virtual agents real time visibility and the ability to reason inside digital products. This allows AI to provide precise guidance, complete tasks with confidence, and support users with the same clarity as a skilled human agent. Cobrowse brings together real time understanding for humans and AI, enterprise control, and proven performance at scale. It is the modern foundation for customer support, digital guidance, and intelligent self service.