Comass Group Llc

CoMass Group LLC is an Atlanta-based training and consulting firm that provides solutions for a healthy workplace by addressing issues of incivility and disruptive behaviors within Healthcare. Combining extensive communication and conflict management training with in-depth understanding of the role of psychology, sociology and culture in creating trusting relationships, the company offers programs designed to foster an environment of mutual respect and professionalism across organizations. Incidents of uncivil behavior such as rudeness, bickering, sabotage, backstabbing and bullying, threaten staff safety and satisfaction, an organization’s financial results, and most importantly, patient care. Claiming Civility Workshops, the company’s interactive training sessions, provide a safe learning environment for understanding the impact and costs of incivility in the workplace. Using a field-tested communication model designed to identify and address uncivil actions, CoMass Group’s comprehensive approach of training across an organization – executives, managers and healthcare professionals – provides the foundation of a culture of safety and respect required for successful outcomes for all. In addition, CoMass Group provides video simulation for practice and testing,assessment surveys, individual counseling and coaching, organizational conflict management systems design, and consultation for integrating civility programs into strategic initiatives.