Connect-Ed Consulting

We provide professional support services, custom tailored to meet the needs of your customers with an emphasis on improving the company’s overall outcomes and KPI’s. Focus is on improving connections between the organizations we support and the customer they come in contact with. Our primary area of concentration is in human services (B2C) based organizations that are delivering directly to the customer. Currently we have clients in the Career College, Fitness and Recreation sectors. Some Key Services We Offer: Customer Focused Systems and Processes Implementation or Review Outcomes Tracking and KPI Improvement Planning Recruitment Assistance for Key Personnel On-Boarding and Professional Development Training Interim and Outsourced Staffing Solutions Customer and Employee Satisfaction Review Attrition Risk Management Strategic and Operational Contingency Planning Mystery Shopping Reviews