Consumer-Centric Crm Consulting

Every Marketing Team needs a few helping hands and minds especially when data and technology are growing in importance. But what if you can’t hire a full-time person at this time? I’m a professional with more than 20 years of experience across various industries and countries. And I will be your own CRM resource without the need to hire one. Consumer-Centric CRM means that I am focusing on your consumers first, and together with you look for ways to unlock hidden CRM potential, and ultimately your marketing ROI. CRM Services are split into 3 main areas- Data - Technology - Communication Examples of projects- Data Audit and GDPR Compliance - Customer Journey and Lifecycle Mapping - Segmentation, Retention and Loyalty - Infrastructure Audit - Closing Gaps in Tech – Systems and Processes - RFI/RFP Project Management - Communications Audit - Data-driven Marketing Strategy - Marketing Automation - Employee training around consumer-centric CRM Contact me if you and your Team need support