Crazy Horse Integrated

Crazy Horse Integrated is a small but highly experienced direct marketing agency. We are now known as 21:12 Direct - the direct marketing arm of the marketing group, Porta Communications plc. The agency has been established over 25 years and was set up by a team of senior people from London advertising and direct marketing agencies who wanted to offer their experience to companies at an affordable rate. Our team of specialists add strategic value and the latest integrated marketing thinking from across our wide range of commercial and not for profit Clients.We work in partnership with clients to acquire and retain profitable customers across a variety of sectors. We help clients differentiate their brands and transform this into customer equity using best practice Direct Marketing techniques. With senior players working on all client business, we deliver significant improvement to the return on investment on your direct marketing spend. Our areas of expertise include: • New customer acquisition • Prospect and customer relationship management • Customer retention • Reducing attrition • Building loyalty • Cross sales • Upsales • Maximising customer lifetime value