Ctc Ireland

CTC provides high-quality Training & Coaching that will help leaders, managers, and supervisors develop into self-aware, emotionally intelligent, and confident performers when dealing with people. Most companies have policies, procedures, performance management systems, technical skills, and business knowledge. The biggest challenge facing most companies today is getting leaders to connect, engage, and communicate effectively with their people. This isn't helped when managers avoid those difficult conversations or when they approach them poorly. From the CPP Global Human Capital Report- Workplace Conflict and How Businesses Can Harness it to Thrive- 85% of employees say they experience conflict - 27% say they have seen negative interactions turn into personal attacks - 25% of people surveyed said they have taken time off work to avoid conflict Employees surveyed claimed they spent 2.8 hours a week dealing with conflict. That is 7% of your employee budget spent on dealing with issues that could be resolved more quickly. And that doesn’t include the knock-on effects of bad decisions, absenteeism, missed deadlines, and poor productivity that result from working in an environment where people don’t speak up! Here at CTC, our focus is on building the awareness, knowledge, and skills that will enable managers and executives to confidently face and resolve difficult conversations whilst developing their capabilities to become strong and effective leaders who- Take ownership of the people issues in their team - Respond thoughtfully to problems rather than have emotional reactions - Develop an environment where everyone feels safe enough to speak up (including themselves)-'Nip issues in the bud'(so they don't fester) by confidently engaging in difficult conversations (two-way)- Reduce Bullying & Harassment claims (Dignity at Work) CTC services delivered nationwide. CTC does not charge for training design or travel & accommodation (within Ireland)