Customer Experience Strategist

Customer Experience Strategist.com is a CX Blog authored by Amit Gupta. Amit is a proactive, self-motivated, creative, and customer experience (CX) focused digital marketing strategist with extensive hands-on delivery experience across global and multi-regional commercial initiatives/campaigns. He is a talented customer experience designer and cross-functional team leader with 15+ years of IT and Product experience across APAC, EMEA, and North America. He has repeatedly demonstrated agility in adapting to new environments, promoting an inclusive culture, mentoring teams, and building strong lasting relationships with stakeholders. Amit has an award-winning track-record of leading complex, time-sensitive critical engagements across the complete lifecycle of digital products. Experienced in leading conversations across CX, UX, marketing, commerce, and performance-driven campaigns for leading global brands. Highly skilled in mentoring, conducting training, and inspiring small/large teams and individuals to peak levels of performance. Simple family values along with unquestionable professional ethics, integrity, and honesty.