D3x

D3x is a guest communication engine designed to automate inquiries and service requests across channels such as Website chat, WhatsApp, Instagram, SMS, Phone and Email. It integrates directly with property management systems (PMS), customer relationship management tools (CRM), and housekeeping software to provide live updates on rates, availability, and service status. By maintaining real-time context across systems, D3x reduces manual workload and accelerates response times. Intelligent upsell logic uses guest data and behavior to surface relevant offers—such as upgrades or services—at key decision points, driving incremental revenue with minimal overhead.