Datasurf

Datasurf is the proprietary software of Digibeat ®, a registered brand of Hive Srl, and serves as the command bridge between online and offline operations for Italian SMEs. It is the only software that brings companies online without altering existing operational processes, saving time and resources in daily sales and business management. Built on REST API technology, Datasurf integrates with existing software and management systems, extending their functionality without replacements. It centralizes all business data in a single environment, allowing companies to manage multiple sales channels simultaneously, orders, returns, customers, agents, products, suppliers, inventory, and production processes. It also enables customized pricing and discounts for each client, improving customer loyalty and sales performance. Datasurf supports B2B, B2C, and agent networks, tracking the full sales and production cycle and providing real-time updates to both clients and staff. Taskboard and Workflow modules organize customer requests, route activities across departments, and ensure clear, timely communication. Inventory and Production modules monitor stock, production stages, and overall operational efficiency. The CRM and Marketing Automation module allows segmentation of contacts, creation of automated campaigns, and targeted marketing based on customer behavior across online and offline channels. Repetitive tasks are transformed into automated workflows, improving efficiency and control. Designed to adapt to each company’s way of working, Datasurf integrates existing software while adding scalable new functionalities. It gives Italian SMEs complete control over sales, data management, inventory, production, and operations, making digital transformation simple, effective, and seamless.