Daviker

Who are Daviker? Daviker are a leading provider of Call Centre software that are specifically designed to help organisations increase efficiency, productivity, reduce costs and increase profits. Established in 1992, we have grown and evolved our Software and Support services as our customers' requirements have changed. What do we do? TouchStar Call Centre software - the award winning predictive dialler and multi-channel inbound call centre system. Speech Analytics - automatically monitor and analyse the content on 100% of your contact centre calls Workforce Management - reduce workforce costs by a staggering 30% whilst still meeting your desired SLA’s. Why are we different? Daviker differentiates itself through both the quality of the software and the quality of service delivered to our customers. We are a straight talking company and we understand the value of strong relationships with our customers and only recruit staff that share this philosophy. We are 100% focused on ensuring our customers are successful with their deployment of our software and regularly go the extra mile to make sure they are! Our philosophy is simple. when you grow, we grow!