Direct Assistance

24/7 medical & motoring assistance services covering the UK & Ireland. MEDICAL SERVICES- Doctor home visits anywhere in the UK & Ireland - Same-day clinic consultations - Specialist Consultant appointments - Dental consultations - Telephone & Webcam consultations - Obtaining & forwarding medication - Hospital admissions - Medical monitoring & reporting - Physiotherapy & other complimentary medical services - Guarantee & payment of medical expenses - Ambulance, medical car & taxi transfers - Organisation of repatriation arrangements - Air Ambulance, road ambulance & medical escorts - Organisation of local funeral & repatriation of deceased - Medical audit, cost-containment & catastrophic claims management - Advance of urgent funds - Taxis can be arranged & pre-paid anywhere in the World - Lost baggage localisation & delivery - Urgent Message relay - Average doctor visit response time of 60 minutes MOTORING SERVICES- Roadside assistance & repair - Recovery to garage, intended destination or home address - Specialist draining, flushing & replenishing misfuelled vehicles - Windscreen/Glass repair & replacement - Obtaining repair estimates, monitoring repairs & sourcing spare parts - Arranging hire cars, hotel accommodation & onward travel arrangements - Environmental Vehicle disposal - Repatriation to any European country - Safe overnight vehicle storage - Average response times of 45 minutes - Cars, Motorcycles & Commercials