Douglas Jackson

Douglas Jackson is an independent, boutique Executive Search and Leadership Recruitment consultancy. We partner with customer-led, growth-focused and people-centric organisations to hire diverse, high-impact leaders and critical subject matter experts. Leaders who don’t just fill roles, but stay longer, deliver more, and create measurable business impact. With nearly two decades of experience, our Impact 360 methodology combines behavioural profiling, market intelligence and a high-touch, consultative approach to ensure every appointment is right for the role, the culture, and the future direction of your business. What we do: We specialise in C-Suite, SVP, Board and Director-level appointments, including: Chief Customer Officer (CCO) Chief Operating Officer (COO) Chief Experience Officer (CXO) Chief Transformation Officer Chief Information Officer Non-Executive Directors Alongside senior functional, business critical leaders across Customer, Operations, Transformation, CX, DX, Digital, Marketing, Resource Planning, AI, Insight, Analytics and Strategy. Where we work: We bring deep sector expertise through dedicated practice leads across: Utilities · Insurance · Financial Services & Banking · Housing Associations · SaaS · Travel & Hospitality · Retail · BPO · Professional Services Why clients choose Douglas Jackson: • Better Executive Search, a rigorous retained process with a 96%+ 12-month retention rate (Using Impact 360) • Personal by design, every assignment is partner-led; we don’t hand work to junior teams • Inclusive leadership, 58% of our appointments are diverse candidates • Long-term impact, leaders who improve engagement, CX, growth, performance, efficiencies and exit value Effective leadership is the differentiator in today’s economy. If you’re scaling, transforming, or hiring for a senior, or subject matter business-critical role, we’d welcome a conversation.