Easydialog

EasyDialog, based in Yokohama, is Japan’s first company to deploy a generative AI chatbot for municipal citizens — a milestone that has set new standards in public service AI. In 2025, we introduced easyTalk, the first autonomous AI terminal enabling voice-driven, real-world interactions at city offices. Together, these breakthroughs mark EasyDialog as a pioneer of applied AI in daily life. We operate mission-critical systems across multiple prefectures and cities, as well as for leading enterprises. Our solutions run on domestic ISMAP-certified infrastructure, ensuring compliance with Japan’s strict data protection rules and full data sovereignty, a foundation that long-term partners rely on with confidence. With more than real citizen interactions processed and over 18 months of uninterrupted operation, EasyDialog delivers proven reliability, multilingual support in 8 languages, and rapid disaster-response functions. Looking ahead, we continue to expand our platform to serve not only governments but also corporate clients seeking trusted, domain-specific AI that delivers measurable results.