Eloquant

Specialist in Customer Services since 2001, Eloquant is the only French-based company proposing a Next Generation Customer Relationship Solution in SaaS mode integrating both Dialogue and Listening: Dialogue- Cross-channel inbound and outbound contact management: telephone, email, web, SMS, chat, social media. Listening- On-line surveys, feedback management, satisfaction measures, information collection and analysis- On-line semantic and linguistic services. Our combination of skills and expertise makes Eloquant more than simply a software editor. We are able to provide high value-add services and a high level of support in your Customer Relationship projects. Eloquant is proud to count 35% of the companies listed in the CAC40 among our customers - but we are equally proud of our SME and public service customers. Some figures- 60 experts in customer services at our sites in Paris and Grenoble - More than 300 million customer interactions per year - 20% of turnover invested in R&D - Subsidiary of Gibmedia, 180 employees and more than 39 M€ turnover Follow us on @EloquantNews