Eos Associates

Association of highly experienced consultants/business advisors, specialising in working with SMEs in South Wales. We are currently focussing on the use of our Benchmarking service to improve SME profitability. Benchmarking is probably the most powerful business tool available today although, surprisingly, few managers and directors are familiar with it. The outstanding scope of Benchmarking, together with its objectivity and quantitative nature, led to the comment in a UK Government report that "Benchmarking is. virtually mandatory for future success." In the Benchmarking exercise which was the subject of that report, 1200 businesses reported an AVERAGE improvement as follows: Return on capital employed UP 34% Pre-tax profit/turnover UP 18% Complaints/customer DOWN 33% Absenteeism days/employee DOWN 26% Orders not delivered on time DOWN 21% Many other parameters also showed significant improvement, but those above are selected to illustrate that factors in all areas of the business gained major benefits - and did so in a surprising short period of time. It should be noted that the 1200 businesses were already operating at a relatively high level of effectiveness with an initial profit/turnover ratio of over 10%. A business operating at a more average level could look to improve profitability by 30 to 40% through Benchmarking. We provide a free initial meeting and GUARANTEE the minimum potential benefit which the service will identify.