Fidelis Professional Services

A fully independent, vendor-agnostic, consulting and management firm specializing in all facets of Inmate Communications Programs and Systems. Our teams of knowledgeable consultants, subject matter experts, and strategic partners have extensive Corrections, Telecommunications, and IT experience. Planning & Market Intelligence Mission & Goals Desired outcomes Market & Regulatory Landscape Strategies Measures & Targets Results Contract Management Financial Analysis/Bill Auditing Evaluate projects, budgets, business and trends Conduct vendor bill audits and reconciliation Project Management Certified and experienced Project Managers who effectively manage resources, time, money, and scope RFP Development & RFP Process Management Identify & collect requirements Prepare RFI Evaluate weighted grade point Develop & manage vendor short-list Prepare RFP Conduct cost/benefits & financial analysis Conduct needs/wants analysis Evaluate vendor responses Implement and manage Vendor Relations Engage and Manage vendor relationships Vendor Relationship Management (VRM) tools