Fncee Consult

FnCee Consult is one of the fastest growing accredited Training and Skills Development Consultancy and BPO services across Ghana and Africa. Adopting a Continuing Professional Development (CPD) approach to learning, we provide our clients with a strategic and innovative approach to on-site training and development from small to big time businesses, government agencies and not-for-profit organizations to deliver convenient and effective on-site training. To ensure that we meet the needs of our clients, we offer a variety of training and development solutions tailored to their specific training needs. ALL OUR CERTIFICATES ARE AWARDED FROM THE UK • OTHER SERVICES Call Center Outsource Management: • Inbound process Management • Outbound Process Management • Back Office Process Management • Social Media Management FnCee Consult Recruits, Trains, and Manages these professionals who have the natural skills to deliver exceptional customer care service while generating more revenue for your business. Our CMS IT Solutions include the following: • Customized CMS solutions based on client’s needs and budget. • Flexibility in the following areas: • Computer Telephony Integration (CTI) • Customer Relationship Management (CRM) • Interactive Voice Response (IVR) • Automated Call Distribution (ACD) • Workforce Management / Real-time Monitoring (WFM/RTM) Reporting Tools. Scholarships & Job Placement: Job placement (summer, permanent, and part-time), Career counseling, Assistance with interviews and resume construction. Assistance with application for scholarships (internal and external) • Undergraduate Scholarships • Masters Scholarships • PhD Scholarships • Conduct workshops and seminars on “Career and Employment” Debt Recovery and Management Services: Our staffs are thoroughly trained in all aspects of loan collection and facilitation. We understand the effect our efforts have on a borrower’s perception of our client and therefore work to minimize negative perceptions with a sales-based, respectful approach to collections. By constantly researching and improving the delivery of information. • Debt Recovery • Private Investigation • Vetting Services & Assets Searching Enterprise Wholesale SMS: We provide dedicated SMS routes to various companies who are looking at SMS as an effective marketing tool. We offer carrier-level connections, enabling us to provide a dedicated and stable route to our client base for a long term benefit • Outsourced SMS Services • Bulk SMS Service Campaign • Re-seller Program For more updated and detailed information on our SMS platform and offers kindly Visit our website