Fonezela

Fonezela is a Digitalization platform for businesses. Fonezela enables businesses to implement and manage their brand's online presence, sales, marketing, support, and back-office processes efficiently and cost-effectively. Fonezela combines several services into a seamless unified platform to provide everything that is required to run an online business in a single easy to use interface. With Fonezela, setting up a digital business can be done in under 10 minutes. Post Signup, the following features will be immediately available - 1. Beautiful Website with Online Store for Mobile and Desktop 2. A powerful Contact Center for handling customer queries 3. A Helpdesk system for tracking customer queries 4. Live chat system integrated into your website to let prospects reach you. Email, SMS and Phone-based Marketing 6. Ecommerce Manager to process customer orders 7. Realtime Dashboard where you monitor all your business activities. Your Online Store/website is packaged as an android application and is available for you to publish in the market place. Collect critical information, feedback, etc. from your employees and customers with Fonezela Forms 10. Professional Business-class email with your business name for all your employees. A private instant messaging system for communication within your team. The system is fully customizable post setup to meet the business’s requirements. Once the setup is in place, The business will be able to – 1. Project a Professional Business Image to your prospects, vendors, and customers from every angle. Sell your products and services to customers online. Handle sales/support enquiries over phone, email, and chat. Track all business activities in Realtime from wherever you want with your phone or computer. Streamline your business process and let your teamwork more productively