Glide Consulting

We help SaaS companies reduce churn by making renewals predictable- Does this sound like you? I'm building a Customer Success department and don’t know WHAT to focus on I read a lot of Customer Success content, but it doesn’t SOLVE my problems My Customer Success Managers spend all day FIGHTING fires If so, you’ve come to the right place. Hi, I am Nils and I run Glide Consulting. We’re here to help you; the busy leader, rapidly build, authentically lead and energetically inspire your Customer Success team. During my time at hyper-growth SaaS startups, I worked in every Customer Success role. From CSM to VP, I quickly established a track record of orchestrating record-breaking renewals and up-sells by aligning Sales and Customer Success. I now run Glide Consulting, and works with fast-growing SaaS businesses to help them build high performing CS teams. I've learned EXACTLY what it takes for a leader to build and manage a world-class Customer Success team - and Ican help you do the same. Imagine: Never having to second guess what you should FOCUS on again Walking into a meeting with your CEO, knowing your numbers COLD and setting your OWN targets Having complete CONTROL of your day… your team executing flawlessly… and switching OFF when you leave the office I am here to help you take control. When you're in control, you make smart decisions. And when you make smart decisions, you’ll build a world-class Customer Success team. Are you ready to make it happen? Visit http://glideconsultingllc.com to learn more. Or you can contact me on Linkedin or via email at Nils@GlideConsultingllc.com