Guru Ji Teleconnect

We initiated this firm with a view to create a niche position in servicing Debt collections, Customer Service and Sales across BFSI and Non BFSI domains in domestic and international markets. We bring a unique mix of expertise spanning across industries for leveraging knowledge and excellence in execution to support and increase current productivity and customer experience. Our Prime focus will be on Utilization of Digital footprint and technology to map customer lifecycle journey in banking and non banking products. Our execution would be aided by Voice interventions and robust referral strategies and field support for attaining the best outcome for the Customer. Key Skills - Budget Development and Management / Process Improvements / Turnarounds / Call Centre Management / Collections / Credit Risk Management / Customer Satisfaction / Automation / Performance Metrics/ Migrations.