Hikon

Hikon, an Implementation & Managed Services company, is a professional services company implementing industry best practices and leading technologies, by using the ServiceNow platform. Co-Founder Shay Faingold, held senior roles in ServiceNow since 2013 and has a vast experience in the Telecom industry and IT Service Management, founded Hikon Limited. Shay led large implementation projects for major companies in the Retail, law and gambling industry with focus on Core configuration, Incident, Problem, Change, Release & Knowledge Hikon prides itself in its core values that are Trust, Respect, Excellence, Innovation, Reliability & believing in building a meaningful, long term relations with its clients by delivering premium products and services. Hikon is committed to achieve top service management for every department in the business with IT Service Management, IT Business Management, IT Operations Management, Customer Success Management and Human Resources. We provide support and integration on a global level based around the ServiceNow platform.