Hostcom

HostCom is a Customer Relationship Management (CRM) tool for casinos that harnesses data mining technology related to player preferences and behaviors. HostCom uses this data to increase the efficiency and effectiveness of player development efforts. Above all, HostCom is a commitment to boost customer satisfaction by providing consistent, seamless, high quality experiences for high-value players. Features • Fully Customizable For Each Casino Property • An Outsourced And Economical CRM Tool For Properties For Companies Not Currently Operating A Hosting Program • A Supplemental Resource To Current Player Development Initiatives • Continuity During Times Of Host Transition Or Open FTE • Execution Of Win-Back Programs For High-Worth New Members, Decliners And Players Who Are Past Due For A Visit • Staff Of Professionally Trained Host Representatives With Real World Casino Experience • Analytics: We Can Contact Player Groups Assigned By The Casino Or Use Our Own Database Expertise To Determine The Most Value Potential From Your Player Database • Host Representatives Who Can Assist With The Booking Of Any Offer Or Event Invitation • Hotel Rooms, Event Tickets, And Special Projects Such As Market Research • Drivers Of Player Trip Behavior