Human Quality Management

Based in Canada’s National Capitol Region, HUMAN has been helping organizations since 1998 with their quality management and business excellence needs. Through our core trademarks of simplicity and customer focus, we assist clients in their achievement of excellence through expert facilitation, wise consultation, interactive workshops and other tools that bring about structure, awareness and success to whatever improvement initiative they plan. Our core business is the implementation of ISO 9001 based quality management systems or integrated management systems, helping clients to get certified. This includes consulting, coaching, mentoring and training in all of the subjects surrounding quality management practices - Gap Analysis, Process Mapping, Problem Solving and Root Cause Analysis, Statistical Process Control (SPC), Failure Modes and Effects Analysis (FMEA), Design of Experiments (DOE), Risk and Opportunity Programs, Employee Idea Programs, Continual Improvement Programs, Internal Management System Auditing, Strategic Planning, Appreciative Inquiry, etc.