Icon Leisure Services

With over 90 years of shared experience, ICON Leisure has the real-world expertise to bring a vision from concept to reality. We apply an experienced operator's lens to provide an unparalleled insight into the guest journey, drive operational effeciencies throughout the design process, and create results that deliver a facility with thoughtful and planned efficiencies from day one.~ Venue Concepting ~ We infuse operator and guest perspectives gleaned from decades of relevant experience as a key aspect to all elements of developments and expansions, from initial concept design through delivery of construction documents. Additionally, we offer services such as third party validation of market and feasibility studies, pro forma projections, business modeling, risk management, FF & E and OS & E sourcing and procurement, and technology integration planning.~ Operational Design Consulting ~ ICON Leisure integrates and collaborates with the development team of designers, architects, and engineers to achieve an optimal operator and guest flow while being mindful of important considerations such as emergency planning, ancillary revenue streams, and programing. We ensure that operational efficiency starts long before opening day.~ Day-to-Day Operations ~ ICON Leisure offers full-service management for properties such as multi-use developments, surf parks, water parks, lagoon developments and destination resorts through the following:* Administration * Annual and Seasonal Budgets and Staffing Plans * Emergency Action Planning and Risk Management / Insurance * Recommendation and Oversight on Installation of all Technology Needs * Recruitment, Hiring, and Training of Team, and selection of applicable Vendors.* Digital and Traditional Marketing and Public Relations * Guest Services / Admissions / Ticketing / Booking * Retail and Rental * Establish Vendor Relationships * Food and Beverage / Hospitality / Catering * Grand Openings / Events and Programming