Innovantage Services Inc

There are many businesses who know they would benefit from using Customer Relationship Management (CRM) but are either unsure of how to start or have a limited budget. CRM has a reputation for being challenging and costly to implement. We’re here to tell you that it doesn’t have to be! The JumpStartCRM process is designed to get you into Dynamics CRM as painlessly as possible, and, at a fixed cost. We use a combination of guidance by a CRM expert and our own CRM design tool to help you transition your opportunity or customer case management process into CRM within a few short weeks. Using our Dynamics CRM design tool, we walk you through the CRM system design phase. Our design tool is incorporated into Dynamics CRM so you start learning how to use CRM right from the beginning of the system design phase. We focus on the components of CRM specifically related to the opportunity or customer support case management process. We tailor these components to support the uniqueness of your business process. Then we introduce your customized Dynamics CRM to your team. Call us and we will show you how easy it is to perform a rapid deployment of Dynamics CRM. Innovantage works with clients to develop creative solutions to their business process and technology challenges. The Innovantage team is lead by Dianne McAlpine, M.B.A, P.Eng, who brings over 25 years of extensive technical and business experience to each of our client engagements. In addition to her process design and optimization know-how, Dianne has been working with Dynamics CRM since Version 1.0 as a system architect, designer and implementation specialist. She is supported by a network of technology experts in Dynamics CRM administration, configuration, customization and integrations, as well as Dynamics GP and SharePoint design and implementation. Our approach is to understand our client’s business and processes in order to tailor effective technology solutions to support their productivity and growth.